Commonly Asked Questions?
How do I set up my Starlink system?
Set up takes just 3 easy steps:
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Plug in your Starlink kit
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Place the dish with a clear view of the sky
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Connect to your unit’s Wi-Fi network
Do I need technical experience?
There’s no technical knowledge required, just download the Starlink app from the App Store or Google Play, follow the on-screen instructions, and you’ll be connected in minutes.
What happens if the equipment is lost stolen or damaged?
Starlink kits are built tough for outdoor use, so normal wear and tear is never a problem. We just ask that you look after the kit while it's with you, as you would your own gear. If something is lost, stolen or damaged beyond normal use, we'll work out a fair repair or replacement cost with you.
Does it work anywhere in Australia?
Starlink covers almost all of Australia, from the city to the outback. All it needs is a clear view of the sky, away from heavy trees or buildings. Weather and busy periods can affect speed a little, but you'll stay connected in places other internet can't reach.
Are speeds guaranteed?
Most customers get fast, streaming-ready internet. Like all satellite internet, speed can vary with weather, obstructions and network demand, so we can't promise an exact number. For the best results, set the dish up with a clear view of the sky.
Can I extend my hire?
Absolutely. Just message us before your return time and we'll extend it if the kit is free. Letting us know early helps us avoid late-return fees for you.
Why hire instead of buying starlink?
Hiring is ideal if you:
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Only need internet for a short trip or event
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Don’t want to purchase expensive hardware
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Don’t want to commit to a long-term subscription
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With SatLinkHire, you get portable Starlink internet without the upfront hardware cost or ongoing contract.